RESPOND & RECOVER

An initial examination of a client’s operating environment to provide a better understanding of the malicious risks they face.

A contextual review can range from a short open-source review to an in-depth political risk / political violence research project. Contextual reviews are undertaken through the lens of political, economic, sociological, technological, legal and environmental (PESTLE) factors.

We identify, understand and report on resilience issues. We do this through reviewing a client’s business continuity management (BCM) and operational resilience (OR) arrangements through business impact assessments; ensuring they are in line with appropriate legislation or standards such as:

• ISO 22301
• ISO 27001
• SYSC 15A.2
• SS2/21

Working with our clients we ensure that they can continue to operate in the event of any disruptive incident, ensuring plans are tailored to the specific needs and culture of their brand.

Looking at a client’s crisis preparation and management systems we undertake:

• maturity assessments of current systems,
• impact analyses,
• development of corporate policies and plans,
• a definition of responsibilities and accountabilities.

We also deliver training, crisis rehearsal and crisis management exercises and our work in this area is carried out within the context of ISO 22320.

We conduct quality assurance and due diligence on potential compliance issues and act as an external auditor to ensure clients are working towards industry best practice.