Our People

Julian Vero

Managing Director & Head of Broking

Julian joined CHC Global in December 2022 as a Senior Partner and Head of Broking, and was appointed Managing Director and a member of the board in September 2024. He brings a wide array of knowledge and experience to the role having initially joined the insurance sector in 2005.

Julian has an intimate knowledge of the malicious risk insurance sector with specialisms in energy and with high-net-worth individuals.  He has a keen interest in geo-politics and macro-economics and has an instinctive ability to frame complex problems within the bigger picture. This, together with his engaging and thoughtful approach, means he provides an outstanding service to our clients. Julian is a Chartered Insurance Broker and is ACII qualified.

Previous Experience: Julian spent 13 years in the insurance sector starting his career as a broker at Marsh (MMC) and finishing as Head of Natural Resources at Willis Towers Watson for CEEMEA. He then completed a stint as a super yacht broker before family circumstances necessitated a new direction and he established Ironbridge.life where he remains a director.

 

Ashley Coles

Partner & Senior Broker

Ash joined the Broking Team in November 2023 focussing on hostile environment and kidnap for ransom lines of business. He has impressive worldwide experience, and a passion for keeping up to date with global events. As a cheerful and conscientious individual, he forms close relationships with his clients, be it families or companies, and takes pride in forming a deep understanding of their requirements and business operations. Ash seeks to help his clients minimise risk and always responds to incidents with a cool head and an experienced approach.

Previous Experience: Ash began his career as an underwriter focussing on kidnap for ransom and maritime piracy policies. He then moved into the broking world with Jardine Lloyd Thompson with a remit to advise clients on kidnap for ransom insurance and political and security evacuation programmes. Ash was stationed in Hong Kong from 2014-2019 where he opened the first Security Risks Desk in Asia to respond to clients’ requirements for a broad array of malicious risk products. In 2019 he moved to Price Forbes, with a secondment to Kuala Lumpur where he was dedicated to Asian clients purchasing high risk insurance policies for their overseas operations.

Thea Grootenhuis

Broker

Thea has been with CHC Global since 2018, developing a portfolio of diverse customers from Fortune 500 companies to NGO’s  operating in conflict zones. She can respond to very specific and sometimes complex client requirements including: kidnap and ransom, terrorism and political violence, active assailant, emergency evacuation and high-risk travel insurance policies.  Thea is a talented key account manager and offers a trusted and bespoke service to her clients, placing specialist insurance contracts into the Lloyd’s, offshore and company insurance markets. Thea’s talent lies in her forensic approach, ensuring her clients’ exposures are transferred to leading insurers, and the very best emergency assistance providers. Depending on what is happening in the world on any given day, Thea’s clients may be exposed to serious and challenging incidents which require dedicated support to achieve the best outcome to recover and resume operations.

Previous experience: Thea is one of CHC Global’s first employees and has been with us as the company has grown. Prior to joining CHC she completed internships at S-RM and Berry, Palmer and Lyle and has a Politics degree from the University of Exeter.

Mike Paddock

Broker

Mike runs our liability portfolio with a specific focus on Defence and Security Industries. From major government contract providers to smaller firms working to protect individuals and companies overseas, Mike has an impressive book of clients who trust and rely on him to guide them through the management and transfer of their risks. Whether operating in complex environments or manufacturing cutting-edge technology and equipment, insurance coverage can be complicated for Mike’s clients. He has a nuanced understanding of their requirements, working to truly understand their operations.  Drawing on his first-hand experience, he can offer a tailored approach with specialist guidance to ensure that risks are properly managed and transferred.

Mike has forged close relationships with many specialist Lloyd’s of London insurers and is a highly valuable resource to regional and international brokers looking for expert assistance for London placements.

Previous Experience: Prior to joining CHC Mike had underwriting and project management roles and completed the Lloyds Military Network Intern scheme. He holds a degree in International Relations from the University of Westminster and has served as an Army Reservist since 2010.

Sally Seaman

Broking Coordinator

After starting at CHC in 2020 as our founder’s Executive Assistant, Sally joined the Broking team in 2024, where she utilises her expert organisational skills to give oversight to the critical areas of contract certainty, policy documentation, premium processing, and marketing support.

Sally is held in high esteem by both her colleagues and peers, for her professionalism and intelligent approach. 22 years’ service in the Royal Navy have brought huge depth and breadth to her life experience; her assimilation of knowledge and understanding of threat and risk are founded on a solid professional background. Sally always faces the most challenging or difficult scenarios with a clear plan, a composed approach and an abundance of humour. This character, knowledge of the business, and respect within CHC, put her in a unique place to effectively manage the processing of the broking business.

Previous experience and interests: During her time in the Royal Navy Sally was located in the UK and also overseas in Iraq and Afghanistan. Following her military career, Sally undertook roles in commercial organisations before taking a sabbatical to accompany her husband on a military posting to California.

Jerry Smith OBE

Senior Partner & Head of Advisory

Jerry heads up CHC Global’s Advisory Practice and was appointed to the board in September 2024. He works with the insurance industry, blue chip companies, national governments, supra-national organisations and international NGOs.

Jerry is recognised globally as one of the leading experts in chemical, biological, radiological, nuclear and explosive materials (CBRNE) and advises CHC clients on risk management, crisis response and operational resilience projects.

Jerry has over 30 years’ experience within the British Army, UK Civil Service and the United Nations, as well as the private sector; he has worked in over 40 countries on four continents. He was the Head of Operations for the verification, disablement and initial removal of Syria’s declared chemical weapons’ arsenal, was a senior advisor to the United Nations and a Director in the international chemical watchdog, the OPCW.

Previous experience and interests: Jerry holds an MBA and BEng (Hons) from Cardiff University. He also holds a post-graduate diploma in Weapon Effects on Structures and is a member of the Institute of Explosive Engineers. He is a visiting fellow at Cranfield University. He is an author, interviewee and consultant for BBC, CNN, CBS and SKY as well as the Wall Street Journal, Washington Post, Foreign Policy Magazine and The Guardian. Jerry is a supporter of ServeOn, an international natural disaster response charity. In 2015 he was awarded an OBE for services to international arms control and WMD counter-proliferation.

Richard Harris-Deans

Partner & Director of Advisory

Richard joined CHC Global in 2020, working as a Director on the  advisory side of the business. Richard leads on analysing strategic security issues, including advising clients on their exposure to terrorism and political violence.

Richard effortlessly grasps the complexities of our projects and his deep analytical capability means he approaches his work through a macro and a micro lens; he has a remarkable ability to identify and draw together the smallest of facts which on their own are inconsequential but collectively could have a considerable impact. Richard is familiar with decision making at a national and global level and brings a unique perspective to our work at CHC.

Previous experience and interests: Prior to joining CHC Global, Richard spent 13 years working for the British Government at the Ministry of Defence and the Foreign and Commonwealth Office.  He focussed on national security issues including geopolitical developments and strategic threats, including terrorism, nuclear proliferation and the actions of hostile nation states.

Alex Theodosiou

Senior Associate

A terrorism and insurgency specialist with an impressive back-book of experience, Alex joined CHC Global in 2021 as a Senior Associate within the Advisory Team. The depth of Alex’s knowledge is vast; after completing a BA in History and War Studies, Alex went on to secure an MA from the King’s College London War Studies Department. Following this Alex spent several years working as a researcher which has provided him with valuable insight into international terrorism, militant groups and threats right across the ideological spectrum; he has also covered counter-terrorism, counter-extremism and counter-insurgency issues. Building on this outstanding knowledge-base, Alex went on to hold several analyst roles at Janes Terrorism and Insurgency Centre before joining CHC.

Alex provides malicious risk intelligence across the Advisory Team, supporting clients’ risk management programmes, critical decision making and duty of care responsibilities. He also plays a key role undertaking qualitative and quantitative analysis of the Global Terrorism Database (GTD) providing unique insights for our clients.

Previous experience and interests: Alex has a genuine interest and curiosity around international terrorism, political violence, extremist ideologies and terrorist financing; in addition to his research work he has published several articles and papers. He also has experience working in think tanks focused on radicalisation and extremism, including at George Washington University’s Program on Extremism in Washington DC.

Claudia Palmer

Project Coordinator

We set the bar high at CHC Global, both in terms of the quality of our outputs and the international standards we adhere to. An experienced project and proposal analyst, Claudia joined CHC in January 2022 as a Project Coordinator on our growing Advisory Team. Implementation of our quality management systems and processes, ensuring project due diligence, quality, time and budget management all fall under Claudia’s remit. In addition Claudia will be at the forefront of developing our project proposals ensuring rigorous checks and balances are in place in relation to setting budget, timeline and resource requirements ensuring our clients can be confident in the information presented to them. Complementing this, Claudia also works very closely with our 20+ project associates who, with a diverse range of experience and expertise, are routinely called on to provide input across our projects.

Previous experience and interests: Prior to joining CHC Global Claudia pursued a successful career managing projects for a health services provider. She has a BA (joint honours) in French and Management from the University of Reading.

Matthew Dawes

Senior Partner & Chief Finance Officer

Mathew joined CHC Global in spring 2021 and plays a pivotal role as we scale-up and grow the business. He is transforming the day-to-day financial aspects of our company as well as leading on our strategic financial initiatives.

Matthew’s experience is broad, and he has a varied portfolio, from corporate leadership to managing a private investment office. His commercial expertise includes mergers and acquisitions, corporate finance, change and transformation projects.

Matthew has a razor-sharp intelligence and an inquiring mind. The energy and enthusiasm he has for his work are infectious, he is always good humoured and open and honest in his approach. Matthew always takes time to listen to others, share experiences and ensure everyone understands and is on board with what he is doing.

Previous experience and interests:  Following a degree in Physics from the University of Oxford, Matthew initially started his career practicing Law at Freshfields. The finance world soon beckoned, however, and Matthew made the switch to a new career where he has held positions at Barclays Ventures and KPMG. Mathew is also an accomplished triathlete.

Adam Thomson

Senior Partner and Group Business Development

Adam joined CHC Global in September 2021 and leads on the development and execution of our commercial business strategies. He brings a wealth of practical experience in business growth within UK domestic and international insurance, broking, consulting, and advisory services. With over 30 years’ experience, Adam is extremely well respected and recognised as a market leader. Since 2008, he has led the global transformation of how medical and security assistance services actively align with key risks and insurances to support his clients enterprise risk strategies. He is a master at orchestrating pragmatic, aligned and integrated solutions for multi-stakeholder initiatives in complex environments.

Adam has a warm, collaborative, and inclusive style and the enthusiasm he has for his work is infectious. He is consistent in his approach and always has the client at the heart of his decision making; he is a firm believer in the value of operational detail and robust process in order to ensure that outcomes match expectations.

Previous experience and interests: Adam has previously held roles at Bupa, Mercer Consulting and International SOS working with clients in over 40 countries. He is constantly looking to test and develop his skill sets within different geographies and cultures.

Catherine Johnstone

Partner & Head of Operations

Catherine is Head of Operations for CHC Global and is held in extremely high regard by her colleagues. She has over thirty years’ experience working within law enforcement, including  roles as a Public Order Commander, Firearms Commander and Hostage Negotiator. She has expertise in ethical and complex decision making, often in high-risk situations, which makes her an invaluable member of the CHC team.

Catherine is an accomplished programme and project manager and is experienced in planning, implementing, delivering and overseeing multi-faceted operations at a regional and national level. She will play a crucial role in facilitating the continued growth of CHC and allowing the business to realise its ambitious plans. Catherine brings a practical and positive approach to her work and has a laser focus on the detail, no stone is ever left unturned.

Previous experience and interests: Inclusion and diversity within the workplace have been key interests throughout Catherine’s career. She has held the chair of various women’s networks and has supported multi-agency regional gender groups at board level.

Jenny Robertson

Partner & Head of Marketing

Jenny joined CHC Global in spring 2021 as the new Head of Marketing at a key inflection point for the business. Her wealth of experience and expertise in her field, enables Jenny to shape and oversee the development of the marketing, communications, and brand strategies for the business.

Jenny has a keen commercial outlook, a data-driven approach, and a strong creative flair. She has the expert-knowledge to develop insight-driven marketing strategies while at the same time has the hands-on experience to consistently deliver outstanding campaigns.

Jenny has worked with growing businesses for over 20 years, ranging from start-ups to multi-nationals and has experienced first-hand both the pitfalls and opportunities facing rapidly growing businesses. Jenny has a specific interest in brand experience and will be working closely with the expanded CHC team to ensure clients consistently experience the values and behaviours that make CHC unique.

Previous experience and interests: Jenny’s career spanned 18 years at Lloyds Banking Group where she held marketing positions across a number of commercial business units.  Following this she spent 7 years running her own marketing consultancies supporting growing businesses across the South West.